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Benbow Brothers Timber Ltd

Terms and Conditions

This page is a copy of our Contract terms and conditions. You will receive a printed copy with any free quotes that we send you.

The Contractor

The Contractor agrees to perform the work in a competent manner according to British standard 3998:1989 and all current research or directives; in compliance to the specification and quotations contained in the estimate.

All Quotations

All quotations and instructions are accepted on the basis of payment of full invoice within 7 days of the date of invoice.

Customers are respectfully requested to clear away animal excrement before commencement of work


Amendments to the Quotation must be made in writing.

The Contractor shall employ only careful, skilled staffs that are experienced in such works and at no time must the contractor use climbing irons when climbing live trees.

All trees appearing on the Schedule of work have been inspected from ground level and recommendations have been made on this basis. If while carrying out this schedule the Contractor discovers a defect not previously detected and is in his opinion a threat to public safety he will report this defect to the Client who can then agree on any variations to the Quotations.

Private Covenants

Investigation of Private Covenants shall be the responsibility of the Owner and no liability shall attach to the Contractor for a breach of any such Covenant.

Underground Services

Unless a plan showing the exact location of underground pipes, wires or cables has been forwarded to us by the Owner of  the land or his agent prior to the formation of the Contract, the Contractor shall be under no liability for any damage caused as a result of work, performed under the Contract to such pipes, wires or cables, or for any damage to property resulting there from and the owner of the land or his agent shall be solely liable for any such damage.

Power Lines or Telephone Cables

Any charge for the removal of power lines or telephone cables to be the responsibility of the Owner, unless otherwise agreed in writing with the Contractor.

Stump Grinding

Stump grinding involves the removal of the stump but does not include the removal of lateral root or stump chippings unless specified

Please note underground services paragraph..

Site Conditions

The Contract price is based on the site conditions, existing at the time of the preparation of the estimate, remaining unchanged.

Value Added Tax

Where applicable, Value Added Tax will be charged at the current rate.


Any complaints that may arise from work performed under any Contract arising from acceptance of the estimate must be made within the period of 7 days from the date of invoice, unless agreed in writing to the contrary.

Tree Preservation Orders and Conservation Areas

The trees concerned in the Contract may be in a Conservation Area or be subject to a Tree Preservation Order.  Upon receipt of the Owner’s written acceptance of the Contract, Benbow Brothers (Timber) limited will obtain the necessary permission to carry out the work from the relevant authority.

The owner is honour bound to disclose any information regarding planning conditions that affect this quotation.

Completion of Contract

The Contractor will not be liable in damages or otherwise because of non-performance of a Contract arising on account of adverse weather conditions, strikes, lockouts, war and civil commotion or lack of adequately skilled labour due to causes beyond our control.  Further, we retain the right in such circumstances to cancel the Contract in whole or part.  Completion dates shall be contingent upon weather conditions.

Expiry of Quotation

Three months after the submission of the quotation, the Contractor reserves the right to withdraw and re-price work, unless otherwise agreed in writing on acceptance of instructions from the owner.

Hidden Obstructions

Quotations for felling are based on the assumption of trees being free from metal, stone or other hidden obstructions.  In the event of a tree being impossible to fell in the normal way the Company reserves the right to re-quote accordingly.

Insurance Cover

All work carried out by the Contractor is covered by full third Party and Public Liability Insurance for damage to persons or property that may result in the implementation of the Contract.